Privacy Policy - Istanbul Salam

Introduction

Istanbul Salam ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile applications (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information for various purposes to provide and improve our Service:

Personal Information

Name and email address
Phone number
Payment information (processed securely through third-party providers)
Profile picture (if provided)
Account credentials

Usage Information

Booking history and preferences
Interactions with our platform
Search queries and browsing behavior
Favorite events and saved items

Device Information

Device type and operating system
IP address and browser type
App version and device identifiers
Location data (with your permission)

How We Use Your Information

We use the collected information for various purposes:

To process and manage your event bookings
To send booking confirmations and updates
To provide customer support and respond to inquiries
To send promotional communications (with your consent)
To improve our services and user experience
To detect and prevent fraud or abuse
To comply with legal obligations

Information Sharing

We may share your information with:

Event Organizers: To fulfill your bookings and provide event-related services
Payment Processors: To securely process your transactions
Service Providers: Third parties who assist in operating our platform
Legal Authorities: When required by law or to protect our rights

                Important: We do not sell your personal information to third parties for marketing purposes.
            

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure authentication mechanisms
Regular security assessments
Access controls and monitoring

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These help us:

Remember your preferences and settings
Analyze usage patterns and improve our services
Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Opt-out: Unsubscribe from marketing communications
Portability: Request transfer of your data
Restriction: Limit how we use your data

To exercise these rights, please contact us at support@istanbulsalam.net

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.